Support Center


Does the phone works in my country?

For the network usage, please kindly match the phone bands with your local operator bands. if matched, then the phone network can work well in your side.
What should I do if my phone is always too hot?

It is normal that the smartphone device gets hot when playing videos or games on it or charging it because there are a lot of apps running in the background, however, we can prevent it from getting too hot if we follow the instructions below:
1. Turn off the function and apps seldom used such as Bluetooth, Wi-Fi, GPS etc.;
2. Turn down the brightness of the screen and reduce the screen sleep time;
3. Turn off the apps running in the background periodically and clear cache periodically to keep enough running space all the time;
4. Uninstall abnormal apps with bugs which may cause much heat during running;
5. Try not to use phone during charging unless necessary.

How to check my IMEI number?

Press *#06# on dial and IMEI numbers will be shown.